Privacy Policy
What we collect when you contact us, why we collect it, who processes it on our behalf, and the rights you have over it.
Last updated
Who we are
Westunn Development Limited ("Westunn", "we", "us") is a real estate consulting firm registered in Ghana, with its office at #67 Ecowas Road, North Legon-Madina, P.O. Box CT10715, Cantonments, Accra, Ghana. We are the data controller responsible for personal data collected through this website.
Questions about this policy, or about how we handle your personal data, should be directed to services@westunndevelopment.com.
What we collect
We collect only what you choose to give us, plus the minimum technical data needed to serve and secure the site. We do not buy personal data, and we do not operate advertising or cross-site tracking technology.
- Information you submit through our contact form: your name, organisation, email address, telephone number, the service area you select, and the content of your message.
- Information you send us directly by email, telephone or WhatsApp.
- Aggregate, privacy-preserving usage statistics (page views, referring site, approximate country, and device type) that are not tied to an individual and do not use cookies.
- Standard server and security logs generated by our hosting provider, which may include IP address and browser user-agent, used to keep the site available and to defend against abuse.
Why we use it, and on what basis
We use enquiry details for one purpose: to understand what you need and respond to it. In practice that means routing your message to the relevant partner, replying to you, and, where a conversation continues, scoping a possible engagement.
Where Ghana's Data Protection Act, 2012 (Act 843) applies, we rely on your consent, given when you submit the form, and on our legitimate interest in responding to business enquiries addressed to us. Where the EU or UK General Data Protection Regulation applies, we rely on Article 6(1)(b) (steps taken at your request prior to entering a contract) and Article 6(1)(f) (legitimate interests).
We do not use your details for automated decision-making or profiling, and we will not add you to a marketing list on the strength of an enquiry alone.
Who we share it with
We do not sell personal data, and we do not share it with third parties for their own marketing. We rely on a small number of service providers who process data on our instructions in order to operate the site and deliver enquiries to us:
- Cloudflare, Inc. provides website hosting, content delivery, and protection against abuse.
- Resend provides transactional email delivery, used to forward your enquiry to our inbox.
- Slack Technologies provides internal notification of new enquiries, so they are seen and answered promptly.
International transfers
Our service providers operate global infrastructure, so your data may be processed on servers outside Ghana, including in the European Union and the United States. Where personal data is transferred outside Ghana or the European Economic Area, we rely on our providers' contractual safeguards, including standard contractual clauses where applicable.
How long we keep it
We keep enquiry correspondence for as long as needed to deal with your enquiry and to maintain a record of our business dealings. Where an enquiry does not lead to an engagement, we aim to delete the correspondence within 24 months. Where it does, records are retained for the period required by our professional, tax and statutory obligations.
Cookies
This site does not set advertising, analytics or cross-site tracking cookies, and it does not embed third-party social media trackers. Any cookies present are strictly necessary, set by our hosting provider to route traffic and to protect the site against automated abuse. They are not used to build a profile of you.
Your rights
Subject to the conditions and exemptions in applicable law, you have the right to:
- Ask what personal data we hold about you, and request a copy of it.
- Ask us to correct data that is inaccurate or incomplete.
- Ask us to delete data where we no longer have grounds to keep it.
- Object to, or ask us to restrict, our processing of your data.
- Withdraw consent at any time, without affecting processing carried out before withdrawal.
- Complain to Ghana's Data Protection Commission, or to your local supervisory authority if you are in the EU or UK.
Security
The site is served exclusively over HTTPS, enquiry data is transmitted encrypted in transit, and access to our enquiry inbox is limited to the partners and staff who need it. No system is perfectly secure, and we cannot guarantee absolute security. Where we are required to notify affected individuals and the relevant authority of a breach, we will do so.
Changes to this policy
We will update this page when our practices change. The revision date is shown at the top, and material changes will be described here rather than made silently.
Contact us
To exercise any of the rights above, or to raise a concern about how we handle personal data, write to services@westunndevelopment.com or to Westunn Development Limited, #67 Ecowas Road, North Legon-Madina, P.O. Box CT10715, Cantonments, Accra, Ghana. We aim to respond within one business day and, in any event, within the period required by law.